Abu Dhabi division of Well being in collaboration with Public Well being Middle launched COVID House Isolation Program on its verified WhatsApp enterprise channel.
The brand new service, which is free-to-use, gives a central supply of providers for the enrolled sufferers within the programme, together with correct, reliable and up-to-date details about COVID-19 associated to dwelling isolations for everybody who need to request the knowledge within the UAE.
The good service is an automatic “Chatbot” service, which is able to permit residents to get solutions to the commonest questions on COVID-19 and residential isolation suggestions from the DoH Abu Dhabi round the clock.
“We proceed to focus our efforts on the present well being disaster to curb the unfold of COVID-19 and preserve the well being and wellbeing of all members of the group. By way of this service, we all the time attempt to make use of all doable means to help the sufferers and supply them and the broader group with dependable and well timed healthcare providers to maintain them protected and wholesome,” stated Dr. Jamal Mohammaed Al Kaabi, Performing Underneath-Secretary of the DoH Abu Dhabi.
Ramez Shehadi, Managing Director, Fb MENA, commented, “At troublesome instances like these, individuals use WhatsApp greater than ever to attach with and help their pals, household and communities. We’re happy to have the ability to present [name of ministry] with the communications instruments to assist them reply to residents’ questions concerning the virus with dependable and well timed well being recommendation, to maintain individuals protected.”
To make use of the free COVID-19 House Isolation Program good service on WhatsApp, merely save the quantity +97124193399 in your cellphone contacts after which textual content the phrase [Hi] in a WhatsApp message to get began. A set of menu choices is then offered which the consumer can select from after which be despatched related steering from DoH Abu Dhabi in addition to hyperlinks to https://doh.gov.ae/covid-19 for additional data.
“The Division of Well being Abu Dhabi and Abu Dhabi Public Well being Middle has constructed on the WhatsApp Enterprise API, utilizing the Novomind iAGENT digital platform from WhatsApp Enterprise Answer Suppliers,” stated Hossam Amer, Managing Director of Novomind, within the Center East and North Africa.
A number of well being ministries and NGOs world wide are already working Coronavirus well being data traces on WhatsApp, together with the World Well being Organisation.